Accessing DevRev

You can access DevRev on the web, mobile, and tablets.

Integrate all departments with a customizable CRM and get connected with customers with DevRev.

Supported browsers

Chrome
Safari
Firefox
Edge

View history

To view the previous record you were looking at, use the back button of the browser < to go back. If you want to come back to where you were, use the forward button >.

Keyboard shortcuts

General app shortcuts:

Search: Use Ctrl + K on Windows and Linux, or Command + K on macOS.
Quick create: Use C for Windows, Linux, and macOS.
Close current view: Use Shift + Escape on Windows, Linux, and macOS.

Ticket and Conversations shortcuts:

Toggle list or chat view: Use Shift + V on Windows, Linux, and macOS.
Select next ticket: Use Alt + Up/Down Arrow on Windows and Linux, or Option + Up/Down Arrow on macOS.

Text editor keyboard shortcuts

Basic commands:

Copy: Use Control + C on Windows and Linux, or Cmd + C on macOS.
Cut: Use Control + X on Windows and Linux, or Cmd + X on macOS.
Paste: Use Control + V on Windows and Linux, or Cmd + V on macOS.
Paste without formatting: Use Control + Shift + V on Windows and Linux, or Cmd + Shift + V on macOS.
Undo: Use Control + Z on Windows and Linux, or Cmd + Z on macOS.
Redo: Use Control + Shift + Z or Control + Y on Windows and Linux, or Cmd + Y on macOS.

In Descriptions:

New paragraph: Enter on Windows, Linux, and macOS.
Hard line break: Shift + Enter on Windows, Linux, and macOS.

In comments (when Submit on Enter is Enabled):

New paragraph: Shift + Enter on Windows, Linux, and macOS.
Hard line break: Control + Enter on Windows and Linux, or Cmd + Enter on macOS.
Submit: Enter on Windows, Linux, and macOS.
Invoke macro: / on both Windows, Linux, and macOS.

Text formatting shortcuts

Bold: Control + B on Windows and Linux, or Cmd + B on macOS.
Italicize: Control + I on Windows and Linux, or Cmd + I on macOS.
Strikethrough: Control + Shift + X on Windows and Linux, or Cmd + Shift + X on macOS.
Code: Control + E on Windows and Linux, or Cmd + E on macOS.

Paragraph formatting shortcuts

Heading 1: Control + Alt + 1 on Windows and Linux, or Cmd + Alt + 1 on macOS.
Heading 2: Control + Alt + 2 on Windows and Linux, or Cmd + Alt + 2 on macOS.
Heading 3: Control + Alt + 3 on Windows and Linux, or Cmd + Alt + 3 on macOS.
Ordered list: Control + Shift + 7 on Windows and Linux, or Cmd + Shift + 7 on macOS.
Bullet list: Control + Shift + 8 on Windows and Linux, or Cmd + Shift + 8 on macOS.
Task list: Control + Shift + 9 on Windows and Linux, or Cmd + Shift + 9 on macOS.
Blockquote: Control + Shift + B on Windows and Linux, or Cmd + Shift + B on macOS.
Left align: Control + Shift + L on Windows and Linux, or Cmd + Shift + L on macOS.
Center align: Control + Shift + E on Windows and Linux, or Cmd + Shift + E on macOS.
Right align: Control + Shift + R on Windows and Linux, or Cmd + Shift + R on macOS.
Justify: Control + Shift + J on Windows and Linux, or Cmd + Shift + J on macOS.
Code block: Control + Alt + C on Windows and Linux, or Cmd + Alt + C on macOS.
Subscript: Control + , on Windows and Linux, or Cmd + , on macOS.
Superscript: Control + . on Windows and Linux, or Cmd + . on macOS.

Markdown syntax shortcuts

BlockQuote: > Space
Bullet list: +, *, or - followed by Space
Strikethrough: ~~text~~
Inline code: `text`
Code block: ``` followed by Space
Bold: **text**
Italicize: *text*
Horizontal rule: ---
Task list: [ ] or [x]
Heading 1: #
Heading 2: ##
Heading 3: ###