October 2025

Build App

• The update ensures that Sprint Analytics accurately reflect the work planned, completed, and removed during execution. The Planned Issues widget now includes issues that were initially planned in a sprint but later removed.

• Enhanced Sprint Analytics to include listings of issues not completed, available in the Sprint Completion drill-through. This improvement offers better visibility into incomplete sprint items.

• We've improved the Sprint Insights Dashboard for clearer visualization of long-running carryover issues. Now, issues carried over for 3+ sprints appear as a single Carryover 3x+ category or show their actual carryover age for enhanced clarity.

 For more information about Build App, refer to the following articles: ‣ Computer for Builders: AI-Powered Product Dev ‣ Computer for Builders ‣ Make development customer-centric with DevRev

Connectors

The FreshDesk Article Import ADaaS streamlines article import, improving content management and accessibility. It simplifies integrating knowledge base materials, ensuring current and comprehensive information is always available.

 For more information about Connectors, refer to the following articles: ‣ Zoho Projects AirSync | AirSync | Snap-ins

Customer Portal

Users can now subscribe to knowledge articles on the customer portal and receive email notifications for updates. Authors can notify subscribers upon publishing, ensuring critical information reaches relevant users immediately.

 For more information about Customer Portal, refer to the following article: Customer portal | Computer for Support Teams

Mobility

• iOS Custom Objects Support

  We’ve upgraded the iOS app to fully support custom objects, matching the web platform. Users can now seamlessly create, search, and manage custom objects directly from their mobile devices, enhancing workflow for mobile-first teams.

  New features:

  • Custom Object Search: Added search with filtering and sorting for easy discovery.

  • Deep Link Support: Enabled direct navigation to specific custom objects from external sources.

  • Custom Object Navigation: Introduced intuitive navigation for browsing object hierarchies.

  Improvements:

  • Mobile and Web Parity: Achieved consistent functionality across platforms.

  • User Experience: Provided a seamless, intuitive experience aligned with mobile app patterns.

  • Authentication and Permissions: Integrated custom object operations with existing systems.

  Fixed following:

  • Stability: Reduced crash rate to below 0.1% for all custom object operations.

• Android Custom Objects and Details Screen Enhancements

  We've enhanced the Android app to support custom objects, allowing you to create, search, and view detailed information seamlessly. This update also includes initial setup and thorough testing to ensure a smooth experience.

  New features:

  • Custom objects support: Added the ability to create custom objects and access their detailed screens within the app.

  • Search integration: Enabled searching for custom objects directly from the app's search functionality.

  What's improved:

  • Details screen enhancements: Improved the details screen for custom objects to provide a better user experience.

  Fixed following:

  • Initial setup and testing: Completed initial setup and testing to ensure stability and performance of custom object features.

• iOS Inbox and Search Update

  We've streamlined the iOS app by making the inbox your new landing page for quicker message access and improving the search experience to highlight recent activities and pinned items like My Lists and Vistas. We've also added basic support for viewing sprint groups within Vistas.

  New features:

  • Inbox as landing page: Access messages faster with the inbox as your start screen.

  • Enhanced search: Easily find recent searches and pinned items, including My Lists and Vistas.

  • Sprint group support in Vistas: View three sprint groups within Vistas for better organization.

• Android Inbox and Search Experience

  We've revamped the Android app, making the Inbox your new landing page for streamlined content access. The search experience is enhanced with recent and pinned items for quick discovery.

  New features:

  • Inbox as landing page: Inbox now replaces Explore as the starting screen, centralizing updates and notifications.

  • Enhanced search experience: Search now includes recent and pinned items, like My Lists and Vistas, for faster access.

  • Basic vista support: Initial support added for viewing sprints grouped into three categories within Vistas.

  Improvements:

  • Pinned items in search: Added support for pinning important items to enhance the search interface.

  • Vista UI expansion: Expanded Vista to include a simple grouped sprint list for better organization.

Snap-in Platform

Command Search Enhancement

We've added the ability to search for commands, making it easier to find and use them.

 For more information about Snap-in Platform, refer to the following articles: ‣ Snap-ins ‣ Grow snap-ins | Computer for Growth Teams ‣ Build snap-ins | Computer for Builders ‣ Support snap-ins | Computer for Support Teams ‣ Slash commands | Automate | Snap-ins ‣ Commands | Computer for Support Teams