January 2025

ADaaS Integrations

Introducing the redesigned GitHub Airdrop with bidirectional sync support. The new version is separate and incompatible with the existing GitHub Airdrop.

Key changes

Existing GitHub Airdrops will continue to function but will no longer receive updates
New imports using the legacy Airdrop are discouraged
The legacy Airdrop will be removed in the coming weeks

Migration path

To upgrade, delete your existing GitHub Airdrop unit and create a new one using the latest version.

For detailed information, visit our GitHub Airdrop documentation.

Airdrop Integrations

Zendesk articles imported via Airdrop now include additional sync metadata, such as external reference, origin system, and sync date. This added information simplifies the tracking and management of synced articles between Zendesk and DevRev.

document icon For more information about Airdrop Integrations, refer to the following article: Zendesk Airdrop | Airdrop | Snap-ins

Airdrop Platform

The Imports page has been renamed to Airdrops to better align with our feature naming. This change affects both the menu navigation path and URL:

New Location:
- Menu path: Settings > Integrations > Airdrops
- URL: https://app.devrev.ai/(org-name)/settings/airdrops
We have implemented automatic redirects, so any bookmarked links or references to the previous URL will automatically redirect to the new location. All existing functionality for managing data imports, syncs, and migrations remains unchanged.
Added support for creating Chat objects in Airdrop. These objects facilitate capturing communication in group and direct messaging scenarios.

document icon For more information about Airdrop Platform, refer to the following article: Airdrop | Snap-ins

Configuration Studio

Added the Setup DevRev page to the left navigation for admin users to improve visibility for new users.

User Studio

Updated the setup page to improve tracking of common tasks for setting up DevRev.