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Support teams had given up on AI.  Then came Computer.
Feb 9, 26 — Computer
Support teams had given up on AI. Then came Computer.

Rajat Radhakrishnan

Resolving customer issues at scale seemed impossible. Computer makes it routine.
Feb 9, 26 — Computer
Resolving customer issues at scale seemed impossible. Computer makes it routine.

Akhil Kintali

Computer, your AI teammate, is hereBlogComputer
7 min readComputer, your AI teammate, is here

Michael Machado

From reactive to proactive: How Computer transforms IT
From reactive to proactive: How Computer transforms IT

Naval Varghese

Work’s broken; let’s fix it, together. Meet Computer.
Work’s broken; let’s fix it, together. Meet Computer.

Dheeraj Pandey

AI promised to change how teams operate. Computer actually does.
AI promised to change how teams operate. Computer actually does.

Arush Balyan

AgentOS

The future of human-machine collaboration

Discover the Power of Integration with AgentOS- Part II
Oct 7, 24 — AgentOS
Discover the Power of Integration with AgentOS- Part II

Abhinav Singh

DevRev Native Workflow Engine
Sep 4, 24 — AgentOS
DevRev Native Workflow Engine

Shashank Singh

Discover the power of integration with Computer- Part I
Aug 30, 24 — AgentOS
Discover the power of integration with Computer- Part I

Abhinav Singh

Bridging the gap: Why software integration is crucial for CXOs
Aug 20, 24 — AgentOS
Bridging the gap: Why software integration is crucial for CXOs

Abhinav Singh

Essentialism at Work

A new way of working: customer centric, product led, and AI native

What is Essentialism? Definition, examples, strategies
Dec 17, 24 — Essentialism at Work
What is Essentialism? Definition, examples, strategies

DevRev Editorial

Does your customer help center actually help your customer?
Aug 29, 24 — Essentialism at Work
Does your customer help center actually help your customer?

DevRev Editorial

Forward-deployed engineer: The bridge between product and customer experience
May 13, 24 — Essentialism at Work
Forward-deployed engineer: The bridge between product and customer experience

Shravan Suresh

Looking to unlock next level customer support? Give your agents a seat at the table
Apr 9, 24 — Essentialism at Work
Looking to unlock next level customer support? Give your agents a seat at the table

DevRev Editorial

Authentic AI

Building genuine solutions for true intelligence

What is an AI teammate? The evolution beyond chatbots
Mar 4, 26 — Authentic AI
What is an AI teammate? The evolution beyond chatbots

Vishal Narendar

The best AI agent builder platforms in the market
Oct 16, 25 — Authentic AI
The best AI agent builder platforms in the market

Vishal Narendar

See the full picture of your customer's journey with Customer360
Dec 3, 24 — Authentic AI
See the full picture of your customer's journey with Customer360

DevRev Editorial

Observing the provenance of GenAI responses
Jun 25, 24 — Authentic AI
Observing the provenance of GenAI responses

Ben Colborn

Modern Architecture

Stories of craft behind the platform

Introducing voice support in DevRev
Aug 8, 25 — Modern Architecture
Introducing voice support in DevRev

Rajat Radhakrishnan

Email delivery insights: Bringing clarity to every customer interaction
Oct 25, 24 — Modern Architecture
Email delivery insights: Bringing clarity to every customer interaction

Akhil Kintali

How AI-Powered Chatbots Enhance Omnichannel Customer Support
Sep 18, 24 — Modern Architecture
How AI-Powered Chatbots Enhance Omnichannel Customer Support

Arush Balyan

DevRev’s email evolution powers smarter customer support
Sep 13, 24 — Modern Architecture
DevRev’s email evolution powers smarter customer support

Akhil Kintali

Design of Surfaces

Future-forward UX designed for the hand-off between humans and machines

Make customer query resolution an effortless, one-click experience
Dec 2, 24 — Design of Surfaces
Make customer query resolution an effortless, one-click experience

Arush Balyan

How useful do customers find your knowledge base? 6 metrics to track
Aug 1, 24 — Design of Surfaces
How useful do customers find your knowledge base? 6 metrics to track

Arush Balyan

Explore DevRev’s new article creation and article analytics dashboard
Jul 11, 24 — Design of Surfaces
Explore DevRev’s new article creation and article analytics dashboard

Dhruv Baldwa

10 step guide to preparing your knowledge base for Gen AI search
Jul 11, 24 — Design of Surfaces
10 step guide to preparing your knowledge base for Gen AI search

DevRev Editorial

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AgentOS
Essentialism at Work
Authentic AI
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Design of Surfaces
Support teams had given up on AI.  Then came Computer.
Feb 9, 26 — Computer
Support teams had given up on AI. Then came Computer.

Rajat Radhakrishnan

Resolving customer issues at scale seemed impossible. Computer makes it routine.
Feb 9, 26 — Computer
Resolving customer issues at scale seemed impossible. Computer makes it routine.

Akhil Kintali

Computer, your AI teammate, is hereBlogComputer
7 min readComputer, your AI teammate, is here

Michael Machado

From reactive to proactive: How Computer transforms IT
From reactive to proactive: How Computer transforms IT

Naval Varghese

Work’s broken; let’s fix it, together. Meet Computer.
Work’s broken; let’s fix it, together. Meet Computer.

Dheeraj Pandey

AI promised to change how teams operate. Computer actually does.
AI promised to change how teams operate. Computer actually does.

Arush Balyan

Discover the Power of Integration with AgentOS- Part II
Oct 7, 24 — AgentOS
Discover the Power of Integration with AgentOS- Part II

Abhinav Singh

DevRev Native Workflow Engine
Sep 4, 24 — AgentOS
DevRev Native Workflow Engine

Shashank Singh

Discover the power of integration with Computer- Part I
Aug 30, 24 — AgentOS
Discover the power of integration with Computer- Part I

Abhinav Singh

Bridging the gap: Why software integration is crucial for CXOs
Aug 20, 24 — AgentOS
Bridging the gap: Why software integration is crucial for CXOs

Abhinav Singh

What is Essentialism? Definition, examples, strategies
Dec 17, 24 — Essentialism at Work
What is Essentialism? Definition, examples, strategies

DevRev Editorial

Does your customer help center actually help your customer?
Aug 29, 24 — Essentialism at Work
Does your customer help center actually help your customer?

DevRev Editorial

Forward-deployed engineer: The bridge between product and customer experience
May 13, 24 — Essentialism at Work
Forward-deployed engineer: The bridge between product and customer experience

Shravan Suresh

Looking to unlock next level customer support? Give your agents a seat at the table
Apr 9, 24 — Essentialism at Work
Looking to unlock next level customer support? Give your agents a seat at the table

DevRev Editorial

What is an AI teammate? The evolution beyond chatbots
Mar 4, 26 — Authentic AI
What is an AI teammate? The evolution beyond chatbots

Vishal Narendar

The best AI agent builder platforms in the market
Oct 16, 25 — Authentic AI
The best AI agent builder platforms in the market

Vishal Narendar

See the full picture of your customer's journey with Customer360
Dec 3, 24 — Authentic AI
See the full picture of your customer's journey with Customer360

DevRev Editorial

Observing the provenance of GenAI responses
Jun 25, 24 — Authentic AI
Observing the provenance of GenAI responses

Ben Colborn

Introducing voice support in DevRev
Aug 8, 25 — Modern Architecture
Introducing voice support in DevRev

Rajat Radhakrishnan

Email delivery insights: Bringing clarity to every customer interaction
Oct 25, 24 — Modern Architecture
Email delivery insights: Bringing clarity to every customer interaction

Akhil Kintali

How AI-Powered Chatbots Enhance Omnichannel Customer Support
Sep 18, 24 — Modern Architecture
How AI-Powered Chatbots Enhance Omnichannel Customer Support

Arush Balyan

DevRev’s email evolution powers smarter customer support
Sep 13, 24 — Modern Architecture
DevRev’s email evolution powers smarter customer support

Akhil Kintali

Make customer query resolution an effortless, one-click experience
Dec 2, 24 — Design of Surfaces
Make customer query resolution an effortless, one-click experience

Arush Balyan

How useful do customers find your knowledge base? 6 metrics to track
Aug 1, 24 — Design of Surfaces
How useful do customers find your knowledge base? 6 metrics to track

Arush Balyan

Explore DevRev’s new article creation and article analytics dashboard
Jul 11, 24 — Design of Surfaces
Explore DevRev’s new article creation and article analytics dashboard

Dhruv Baldwa

10 step guide to preparing your knowledge base for Gen AI search
Jul 11, 24 — Design of Surfaces
10 step guide to preparing your knowledge base for Gen AI search

DevRev Editorial

All Topics

The fragmentation tax: why your organization is working harder and moving slower
Apr 10, 26 — DevRev Spotlight
The fragmentation tax: why your organization is working harder and moving slower

Patrick van de Werken

AI can do it all. So why is $4.5 trillion still out of reach?
Apr 1, 26 — Effortless
AI can do it all. So why is $4.5 trillion still out of reach?

Stalia

Building in public: why using our own product makes us better
Mar 23, 26 — Engineering
Building in public: why using our own product makes us better

Akanksha Deswal

What we learned building a remote MCP server
Mar 19, 26 — Engineering
What we learned building a remote MCP server

Nimit Savant

Capturing developer intent at the moment of thought
Mar 19, 26 — Engineering
Capturing developer intent at the moment of thought

Nimit Savant

Your multilingual help center, powered by Computer
Mar 18, 26 — Computer
Your multilingual help center, powered by Computer

Rajat Radhakrishnan

The perfect 15-minute meeting prep (automated): stop the "multi-tab scramble"​
Mar 17, 26
The perfect 15-minute meeting prep (automated): stop the "multi-tab scramble"​

Vishal Narendar

The Main Thread Tax: Fixing LCP Without SSR - Part 2
Mar 17, 26 — Engineering
The Main Thread Tax: Fixing LCP Without SSR - Part 2

Adit Shah

The Main Thread Tax: IndexedDB vs. Our LCP - Part 1.
Mar 17, 26 — Engineering
The Main Thread Tax: IndexedDB vs. Our LCP - Part 1.

Adit Shah

Best AI agents for customer support: the enterprise buyer’s guide for 2026
Mar 16, 26
Best AI agents for customer support: the enterprise buyer’s guide for 2026

Neelabja Adkuloo

Why sales reps hate their CRM and why no amount of training will fix it
Mar 16, 26
Why sales reps hate their CRM and why no amount of training will fix it

Neelabja Adkuloo

The Enterprise growth pendulum
Mar 13, 26 — DevRev Spotlight
The Enterprise growth pendulum

Rik Van Bruggen

Beyond the data: How we solved the nightmare of cross-system permission sync
Mar 4, 26 — Livestream Learnings
Beyond the data: How we solved the nightmare of cross-system permission sync

Tilen Kavčič

What is an AI teammate? The evolution beyond chatbots
Mar 4, 26 — Authentic AI
What is an AI teammate? The evolution beyond chatbots

Vishal Narendar

Knowledge graphs vs. RAG:  Why reasoning beats retrieval
Feb 11, 26 — DevRev Spotlight
Knowledge graphs vs. RAG: Why reasoning beats retrieval

Walid Shehata

From reactive to proactive: How Computer transforms IT
Feb 9, 26 — Computer
From reactive to proactive: How Computer transforms IT

Naval Varghese

The fragmentation tax: why your organization is working harder and moving slower
Apr 10, 26 — DevRev Spotlight
The fragmentation tax: why your organization is working harder and moving slower

Patrick van de Werken

AI can do it all. So why is $4.5 trillion still out of reach?
Apr 1, 26 — Effortless
AI can do it all. So why is $4.5 trillion still out of reach?

Stalia

Building in public: why using our own product makes us better
Mar 23, 26 — Engineering
Building in public: why using our own product makes us better

Akanksha Deswal

What we learned building a remote MCP server
Mar 19, 26 — Engineering
What we learned building a remote MCP server

Nimit Savant

Capturing developer intent at the moment of thought
Mar 19, 26 — Engineering
Capturing developer intent at the moment of thought

Nimit Savant

Your multilingual help center, powered by Computer
Mar 18, 26 — Computer
Your multilingual help center, powered by Computer

Rajat Radhakrishnan

The perfect 15-minute meeting prep (automated): stop the "multi-tab scramble"​
Mar 17, 26
The perfect 15-minute meeting prep (automated): stop the "multi-tab scramble"​

Vishal Narendar

The Main Thread Tax: Fixing LCP Without SSR - Part 2
Mar 17, 26 — Engineering
The Main Thread Tax: Fixing LCP Without SSR - Part 2

Adit Shah

The Main Thread Tax: IndexedDB vs. Our LCP - Part 1.
Mar 17, 26 — Engineering
The Main Thread Tax: IndexedDB vs. Our LCP - Part 1.

Adit Shah

Best AI agents for customer support: the enterprise buyer’s guide for 2026
Mar 16, 26
Best AI agents for customer support: the enterprise buyer’s guide for 2026

Neelabja Adkuloo

Why sales reps hate their CRM and why no amount of training will fix it
Mar 16, 26
Why sales reps hate their CRM and why no amount of training will fix it

Neelabja Adkuloo

The Enterprise growth pendulum
Mar 13, 26 — DevRev Spotlight
The Enterprise growth pendulum

Rik Van Bruggen

Beyond the data: How we solved the nightmare of cross-system permission sync
Mar 4, 26 — Livestream Learnings
Beyond the data: How we solved the nightmare of cross-system permission sync

Tilen Kavčič

What is an AI teammate? The evolution beyond chatbots
Mar 4, 26 — Authentic AI
What is an AI teammate? The evolution beyond chatbots

Vishal Narendar

Knowledge graphs vs. RAG:  Why reasoning beats retrieval
Feb 11, 26 — DevRev Spotlight
Knowledge graphs vs. RAG: Why reasoning beats retrieval

Walid Shehata

From reactive to proactive: How Computer transforms IT
Feb 9, 26 — Computer
From reactive to proactive: How Computer transforms IT

Naval Varghese