webinars

Video podcasts

Keep up with the latest industry insights, product tips, and best practices from around the world.

Accelerate your AI journey with DevRev. Fix your fractured organization and unify teams toward the customer.

All podcasts

12 December,2024

Making Customer Experience Your Competitive Advantage

Explore the latest in AI-driven CX, learn the true costs of poor AI implementation, and see how contextual AI transforms customer support. Highlights include insights from Velocity Global, a live demo of DevRev’s Conversational AI Agent, and actionable strategies to enhance CX efficiency and profitability.

1 hour
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07 November,2024

Unlocking Exceptional Customer Support: Migrating from Zendesk to DevRev

An insightful webinar hosted by Meghesh Toshaniwal, Customer Support Product Lead at DevRev with a special guest Eyal Fein, Support Leader from Binah.ai.

1 hour
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29 October,2024

How a Leading Tech Innovator Modernised Support with AI and Design

In this exclusive webinar, explore how LoopIt, transformed its customer support by adopting DevRev’s AI-powered, design-driven platform. Dive into LoopIt’s journey from legacy support software to DevRev, highlighting the impact of modern support solutions on customer engagement and operational efficiency.

2 hours
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08 August,2024

Transforming Customer Support: Replacing Zendesk with DevRev

Explore how DevRev transforms customer support by replacing Zendesk in this webinar. Discover seamless migration, AI-driven efficiency, and enhanced customer experiences. Featuring Arturo Aparacio from DevRev and Elec Boothe from Bolt, this session includes success stories and a live demo of DevRev’s features.

1 hour
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11 July,2024

Delivering Exceptional Customer Service with Automations Powered by DevRev’s Native Workflow Engine

Join this webinar to discover how DevRev Agent OS revolutionizes workflow automation for customer support.

0.5 hours
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13 June,2024

Delivering delight with AI: Women leaders share perspectives on their journeys and the future of support

In this webinar, two distinguished leaders in customer support, Andrea Silas and Jenny Chudy, share insights into using AI for customer support.

1 hour
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09 May,2024

AI-powered support automation with DevRev

In this video, Meghesh Toshaniwal, Product Manager at DevRev, discusses how AI-driven automation transforms customer support by boosting deflection and resolution speed.

0.5 hours
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04 April,2024

How Spotnana uses support insights from DevRev in its VoC program

​In this webinar, we'll delve into Spotnana's innovative utilization of DevRev for support and the integration of support ticket insights into its VoC program.

0.5 hours
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21 March,2024

From code quantity to quality: How AI can improve developer experience

This illuminating session features Surag Patel, Co-founder of Pixee.ai, and Mithun Manjunath, Product Manager at DevRev, as they discuss how AI is revolutionizing developer productivity and experience.This illuminating session features Surag Patel, Co-founder of Pixee.ai, and Mithun Manjunath, Product Manager at DevRev, as they discuss how AI is revolutionizing developer productivity and experience.

0.5 hours
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