Session analytics
Session analytics is an advanced tool for user experience and behavior analytics, designed to help businesses optimize their websites by providing in-depth insights into user interactions. With session recordings, companies can capture and replay user actions, analyze click patterns, and visualize user flows, gaining a comprehensive understanding of user behavior and usability challenges.
In addition to session replays, session analytics offers network and console log tracking, delivering detailed information on failed API calls, performance bottlenecks, and error messages. This detailed logging streamlines debugging and accelerates issue resolution.
Session recordings and analytics are viewable in the observability portal. A key feature is funnel analysis, which enables businesses to track user progression through specific conversion paths. By identifying drop-off points, companies can fine-tune these stages to improve conversion rates.
By leveraging these capabilities, businesses can make data-driven decisions, enhancing the user experience and overall website performance.
Enable session analytics
If you are not on our session recording plan, contact our support team to enable it.
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Install the PLuG SDK on your website or mobile app.
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For web applications, configure user identification.
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Enable session recording for your users, go to Settings > Support > Session Replays and enable recording for your desired platform.
Note: Alternatively, you can enable session recording during PLuG SDK initialization by setting the enable_session_recording option to true. However, this method does not allow you to manage session recordings through the settings page.
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View Session recordings and analytics in the observability portal.
For detailed instructions on session recording options, refer to Session recording options and data masking.
Track events
For detailed information about event tracking, refer to Track events.
