Automation

BambooHR Connector

The BambooHR connector automatically synchronizes employee records, departments, and key HR data from BambooHR into Computer, ensuring teams always have accurate and up-to-date workforce information.

JAMF Apple Device Fleet Sync

Computer syncs JAMF Pro data like devices, users, profiles, and policies, keeping inventory always updated and connected so teams get real-time IT visibility without manual effort.

Azure Entra ID

Microsoft Entra ID imports identity and directory data from Azure Entra ID (Microsoft Entra ID) into DevRev, keeping your team, group, and role information always up to date.

Microsoft Intune

The Microsoft Intune connector synchronizes managed devices and security configurations into DevRev. It automates data ingestion using full and incremental syncs to maintain real-time asset accuracy.

OKTA Identity

Okta manages users, groups, app access, and lifecycle states. Connect it to make identity data searchable in Computer, keeping your user directory current and access boundaries clear.

SAP SuccessFactors

SAP SuccessFactors manages your workforce – employee records, org structure, positions, and reporting lines. Connect people data becomes searchable in Computer, keeping organizational context current.

SysAid Integration

The SysAid connector imports tickets, users, groups, companies, assets, service catalog templates, knowledge base articles, and CMDB definitions from SysAid into DevRev.

Zoho Desk

Sync Zoho Desk with DevRev using AirSync. Import tickets, contacts, and knowledge base content, while syncing updates back to Zoho Desk.

Outlook Email

The follow-up that didn't happen. The thread no one could find. Connect Outlook and those gaps close – emails become searchable in Computer alongside everything else.

Salesforce

Accounts, cases, opportunities – all sitting in Salesforce while your team works blind. Connect it and that data becomes searchable, in sync, no exports needed.

HubSpot

Your sales team lives in HubSpot but needs context from Computer—support tickets, feedback, and requests. This sync automatically enriches your CRM with Computer data, no manual updates required.

Google Calendar

Meetings are where decisions happen – but that context rarely makes it anywhere useful. Connect Google Calendar and your events and discussions become searchable.

Outlook Calendar

Someone took notes. Someone sent a follow-up. Someone else has no idea what was decided. Connect Outlook Calendar and meetings stop being silos for the whole team.

Gong

A prospect mentioned a competitor. A deal stalled over pricing. It's all in Gong – connect it and those signals stop disappearing after the call ends.

Zoom

The recording gets saved. Nobody watches it. Connect Zoom and what was said in every meeting becomes searchable in Computer – as easy to find as anything written down.

Google Drive

Import and sync Google Drive files to DevRev securely. Enable AI-powered search to deliver faster, permission-aware answers to your queries.

Salesforce

Accounts, cases, opportunities – all sitting in Salesforce while your team works blind. Connect it and that data becomes searchable, in sync, no exports needed.

Goodmeetings

Streamline your customers meetings, create summary and action items with Goodmeetings and DevRev

Zendesk

Ticket history and customer conversations are all in Zendesk – but getting to them takes too many clicks. Connect Zendesk to search and act on your support context directly in Computer.

Job Crawler Article Cleanup

Transform article chaos into organized knowledge with smart tagging and safe deletion controls.

Ticket Aging

The Ticket Aging Snap-in is a valuable automation for maintaining awareness within your team regarding open tickets as they progress through time.

SLA Breach Notifier for Conversations

Notifies the Slack channel when a conversation breaches SLA.

Ticket Escalation

The Ticket-Escalation Snap-In ensures timely attention to critical tickets through automated notifications and priority updates.

Issue Reporter

The snap-in receives multiple stages and filters the issues that are in those stages. It then sends a report via Slack for each stage, listing its corresponding issues.

Outlook Calendar

Someone took notes. Someone sent a follow-up. Someone else has no idea what was decided. Connect Outlook Calendar and meetings stop being silos for the whole team.

Gong

A prospect mentioned a competitor. A deal stalled over pricing. It's all in Gong – connect it and those signals stop disappearing after the call ends.

Goodmeetings

Streamline your customers meetings, create summary and action items with Goodmeetings and DevRev

Articulate Reach 360

Articulate Reach 360 connects your Articulate account to DevRev, enabling comprehensive learning data migration and continuous synchronization of courses, learners, users, groups, and progress.

Asana

Bidirectional sync of tasks, subtasks, comments, attachments, custom fields, and more between Asana projects and DevRev with incremental update support.

BambooHR Connector

The BambooHR connector automatically synchronizes employee records, departments, and key HR data from BambooHR into Computer, ensuring teams always have accurate and up-to-date workforce information.

Freshdesk (Incremental Sync)

The ticket is in Freshdesk. So is the customer context, troubleshooting history, and resolution details. Connect it and all of that becomes searchable in Computer.

Freshdesk Articles

Migrate your entire Freshdesk Knowledge Base—including articles, attachments, folders, categories, and agent permissions—into DevRev while preserving the original structure and access controls.

Outlook Email

The follow-up that didn't happen. The thread no one could find. Connect Outlook and those gaps close – emails become searchable in Computer alongside everything else.

Granola MCP

Granola MCP brings meeting transcripts, notes, and AI-generated insights from Granola into DevRev, helping teams connect customer conversations with tickets, work items, and product feedback.

Notion MCP

Notion MCP connects your Notion workspace to Computer, making pages, databases, and documents searchable and actionable alongside your tickets and work items.

Sentry MCP

Sentry MCP connects your Sentry organization to Computer, making errors, issues, releases, and performance metrics searchable and actionable alongside your tickets and work items.

Excalidraw MCP

Excalidraw MCP connects your Excalidraw+ workspace to Computer, making scenes, collections, and visual assets searchable and accessible alongside your tickets and work items.

Canva MCP

Canva MCP connects Canva with DevRev, enabling teams to access designs, presentations, brand assets, folders, and creative content directly from Computer.

Plain MCP

Connect your Plain account to search support threads, manage customers, update help center articles, and reply to customers from DevRev. Actions follow your Plain workspace permissions.

Hex MCP

Search Hex projects and run analytical Threads with SQL, Python, and live charts — all from DevRev's AI assistant.

Jira

Engineering has the ticket. Product has the epic. Support has no idea. Connect Jira and issues, sprints, and project history are all visible in Computer for the whole team.

Jira Data Center

Your team runs Jira on-prem for security and control. Connect Jira Data Center and issues, epics, and project history become searchable in Computer without changing your infrastructure.

ClickUp Import

ClickUp AirSync imports tasks, users, tags, and comments into DevRev and allows re-syncs to capture new or updated records, keeping your workflows up to date.

Salesforce Live Chat V2

Initiate a live chat session with Salesforce by creating a Salesforce Case and messaging session with support for attachments and dynamic fields.

Link Objects with Custom Link

This snap-in enables automated creation of custom relationships between DevRev objects. It provides a flexible linking mechanism with custom link types, supporting workflow automation.

Link Preview

Generates real-time previews of hyperlinks, as well as links to issues, tickets, and parts, providing you with an instant overview of the linked content.

Organization Schedule Evaluator

Checks if a timestamp falls within the organization’s schedule and returns the result with the next valid timestamp if outside.

Slash Commands

Slash commands in DevRev powered by Turing AI for more productivity.

Job Crawler Article Cleanup

Transform article chaos into organized knowledge with smart tagging and safe deletion controls.

Issue Reporter

The snap-in receives multiple stages and filters the issues that are in those stages. It then sends a report via Slack for each stage, listing its corresponding issues.

Go Live Checklist Form

Blocks stage transitions until checklists are complete, tickets are resolved, and requirements are met. Automatically assigns support owners based on GEO.

List Org Users

This node enables dynamic listing and filtering of developer users based on their groups and customizable user-defined fields.

Capture Churn Sentiment

The Capture Churn Sentiment snap-in delivers intelligent sentiment analysis on customer feedback across DevRev objects, enabling organizations to spot potential churn risks early.

List Conversations

This operation retrieves conversations from your DevRev workspace using optional filters and returns matching conversation IDs and a total count for use in automated workflows.

Granola Meeting Sync for DevRev

Imports Granola meeting notes, AI summaries, and transcripts into matching DevRev meetings while avoiding duplicate uploads.

Bulk Assign Round Robin

Evenly allocate unassigned work items to team members through bulk assignment using the round robin strategy.

Salesforce

Accounts, cases, opportunities – all sitting in Salesforce while your team works blind. Connect it and that data becomes searchable, in sync, no exports needed.

Outlook Calendar

Someone took notes. Someone sent a follow-up. Someone else has no idea what was decided. Connect Outlook Calendar and meetings stop being silos for the whole team.

Gong

A prospect mentioned a competitor. A deal stalled over pricing. It's all in Gong – connect it and those signals stop disappearing after the call ends.

Goodmeetings

Streamline your customers meetings, create summary and action items with Goodmeetings and DevRev

ServiceNow

Incident history, change requests, and service records are scattered across ServiceNow. Connect it to search, surface, and act on that data directly in Computer.

Link Preview

Generates real-time previews of hyperlinks, as well as links to issues, tickets, and parts, providing you with an instant overview of the linked content.

Slack Notifier Agent

The Slack Configurable Notifier snap-in posts daily updates to your Slack channel at 8 AM PST, using user-defined data and formatting, with optional manual triggers via /postslackmessage.

Granola MCP

Granola MCP brings meeting transcripts, notes, and AI-generated insights from Granola into DevRev, helping teams connect customer conversations with tickets, work items, and product feedback.

Workflow Generator

An AI-powered skill that converts natural language descriptions into fully configured DevRev workflows with triggers, actions, and logic.

List Conversations

This operation retrieves conversations from your DevRev workspace using optional filters and returns matching conversation IDs and a total count for use in automated workflows.

CX Agent Builder

CX Agent Builder turns resolved support history into a production-ready CX agent configuration. It analyzes past tickets and conversations to propose the agent’s goal, guardrails, escalation policy, i

CX Agent - Prefill Form

CX Agent Prefill Forms creates structured input forms that your CX agent can trigger at the right moment. It pre-populates fields from information the customer already shared, then lets them complete

Session Analytics and Investigation Skills

Understand how real users experience your app: analyze session trends across web and mobile, then drill into any single session to find the root cause.

Ticket to Issues

Turns a support ticket and its comments into a reviewed breakdown of verifiable engineering issues, then creates and links only the approved work.

Code Review

Reviews supplied code or diffs against coding standards and stated requirements, with evidence, consequences, and focused corrections for actionable findings.

Frontend Design

Creates a web interface from a product brief, working within supplied application source or producing a standalone HTML, CSS, and JavaScript file.