Surface incidents, changes, and service records without switching tabs.
Incident history, change requests, and service records are scattered across ServiceNow. Connect it to search, surface, and act on that data directly in Computer.
Features
- Record search Makes your ServiceNow incidents, problems, changes, and service requests available in Computer.
- Ticket actions Create, update, and comment on ServiceNow records right from Computer, helping teams close the loop without switching tabs.
- Knowledge base access Search and surface knowledge articles alongside tickets – giving your team instant context without leaving the conversation.
Use Cases
- IT service manager You need a full picture of all open P1 incidents before a major release. With ServiceNow + Computer, you can surface and summarize all active incidents in seconds. Result: faster decisions, fewer surprises.
- Change manager A stakeholder asks about the status of a change request and you need to find it fast. Computer surfaces the record, its history, and related approvals instantly. Result: confident answers without digging through queues.
- Sales lead Your team is handling a spike in tickets and needs context on recurring issues. With ServiceNow synced into Computer, patterns surface automatically. Result: faster triage, fewer repeat escalations.
Access
Your data stays yours. You connect your own ServiceNow instance with your existing credentials – no admin setup required. Your existing ServiceNow roles and permissions carry over, so access in Computer matches access in ServiceNow.More Snap-ins
Import · Support · Grow
Salesforce
Accounts, cases, opportunities – all sitting in Salesforce while your team works blind. Connect it and that data becomes searchable, in sync, no exports needed.
Import
HubSpot
Your sales team lives in HubSpot but needs context from Computer—support tickets, feedback, and requests. This sync automatically enriches your CRM with Computer data, no manual updates required.
Import
Google Calendar
Meetings are where decisions happen – but that context rarely makes it anywhere useful. Connect Google Calendar and your events and discussions become searchable.
Grow · Import · Integration
Outlook Calendar
Someone took notes. Someone sent a follow-up. Someone else has no idea what was decided. Connect Outlook Calendar and meetings stop being silos for the whole team.
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