Accounts, cases, opportunities – all sitting in Salesforce while your team works blind. Connect it and that data becomes searchable, in sync, no exports needed.

Features

• Bidirectional sync Cases and tickets stay in sync between Salesforce and Computer – changes in one reflect in the other. Your team works where they want without losing data.
• Full account and contact import Accounts, users, and cases come in on the first sync. Everything your team needs to understand a customer is already there.
• Knowledge base import Salesforce Knowledge articles sync into Computer alongside your tickets and cases. Support context and documentation, all in one place.

Use Cases

• Account Executive Gain a comprehensive overview of any account prior to a meeting. Access Salesforce history, contacts, and cases directly within Computer to maintain focus without switching applications.
• Support lead Monitor a specific case through both Salesforce and Computer seamlessly, with automated synchronization ensuring updates in one platform are instantly reflected in the other.
• Ops manager Migrating from Salesforce to Computer. Runs a one-time import to bring all historical data across cleanly.