Enforce Go-Live readiness with automated checks, stage gating, and GEO-based routing.

Blocks stage transitions until checklists are complete, tickets are resolved, and requirements are met. Automatically assigns support owners based on GEO.

  • Stage Transition Gating (Account) — Blocks account status changes (e.g. Onboarding → Go-Live Review) until all validation checks pass; auto-reverts if checks fail
  • Stage Transition Gating (Implementation) — Blocks implementation stage changes (e.g. UAT → Go-live Review) with the same validation and revert logic
  • Open Ticket Validation — Checks all tickets linked to an implementation and blocks Go-Live if any are still open
  • Account-Level Ticket Rules — Configurable rules to require tickets of specific severity (e.g. blocker, high) or subtype (e.g. implementation) on the account to be closed before Go-Live
  • Implementation Stage Compliance — Validates that all linked implementations are in a required stage before the account can transition
  • Checklist Sync to Custom Object — Form answers are saved directly to implementation custom fields (supports text, bool, and uenum/dropdown types)