Customer conversations, tickets, and context from Intercom – searchable in Computer.
Live chat transcripts, customer conversations, and support tickets live in Intercom. Connect it and that support context becomes searchable in Computer – so your team always has the full picture.
Features
- Conversation sync Intercom conversations – live chat, email, and bot interactions – sync into Computer. Every customer interaction is findable in one place.
- Contact and company import Intercom contacts and companies come into Computer as linked records. Customer context travels with the conversation.
- Ticket and tag sync Intercom tickets, tags, and custom attributes are preserved. You can search and filter by any dimension your team already uses.
Use Cases
- Support manager Need to understand conversation volume by topic or team? Computer surfaces Intercom data alongside your other support context – no separate reports needed.
- Customer success manager A customer references a past chat and you need to find it fast. Search Computer and surface the full Intercom conversation in seconds.
- Product manager Want to know what customers are asking about most? With Intercom conversations in Computer, you can search for themes across hundreds of chats.
More Snap-ins
Import · Support · Grow
Salesforce
Accounts, cases, opportunities – all sitting in Salesforce while your team works blind. Connect it and that data becomes searchable, in sync, no exports needed.
Import
HubSpot
Your sales team lives in HubSpot but needs context from Computer—support tickets, feedback, and requests. This sync automatically enriches your CRM with Computer data, no manual updates required.
Import
Google Calendar
Meetings are where decisions happen – but that context rarely makes it anywhere useful. Connect Google Calendar and your events and discussions become searchable.
Grow · Import · Integration
Outlook Calendar
Someone took notes. Someone sent a follow-up. Someone else has no idea what was decided. Connect Outlook Calendar and meetings stop being silos for the whole team.
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