Google Play Review Sync screenshot

Turn Play Store feedback into DevRev action items.

Synchronizes Google Play Store app reviews and developer responses into DevRev as tickets and comments, keeping your team aligned with the latest user feedback.

The Google Play Review integration connects your Google Play Console to DevRev, turning app reviews into actionable product insights within your DevRev workspace.

Features

  • Bulk Review Import Enable a one-time transfer of Google Play Store review data – including star ratings, review text, author details, device information, app version, and developer responses – into DevRev as tickets and comments.
  • Sync to DevRev Re-synchronize an import to incorporate reviews created or updated in Google Play Store after the last sync. You can manage this process manually or automate it for scheduled updates.
  • Periodic Sync Schedule recurring synchronizations to automatically pull in updated reviews and developer responses from Google Play Console, ensuring your DevRev workspace always reflects the latest user feedback.

Access

To connect Google Play, authenticate via Google OAuth during the integration setup. This requires Google Play Console admin permissions to authorize access to your app data. Review data includes star ratings, review text, app version, developer responses, and reviewer nicknames; no personal user details are collected or stored. Data imported into DevRev is owned and managed within your DevRev organization; Google Play Console roles and permissions are not carried over and must be configured separately in DevRev.

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