What is Learn & Lead?
Learn & Lead is an exclusive gathering where leaders from forward-thinking organizations come together to explore the potential of agentic AI. You will witness firsthand how conversational AI is transforming workplace productivity, discover implementation strategies that accelerate time-to-value, and connect with experts dedicated to helping teams thrive in the AI-driven future.
Why should you attend?
- Deliver immediate business value by implementing AI
- Discover how leading organizations are using AI to outperform competitors
- Build relationships with AI practitioners, thought leaders, and industry peers
- Test-drive cutting-edge conversational AI tools with expert guidance
- Earn recognized credentials showcasing your AI expertise
Date
25 June, 2025
Time
11:00 AM - 6:00 PM CET
Venue
Capital C, Amsterdam
Featured Workshop
Putting conversational AI to work
This hands-on workshop is specifically designed to empower your support, product, and CX teams unlock immediate business value through immersive training in AI agents
Attendance is limited to 50 participants so that we can ensure a personalized experience. Secure your spot today!
Expert AI practitioners
Learn how you can build competitive advantage by implementing cutting-edge AI in your business
Live demos
Witness firsthand how DevRev's AI capabilities deliver outcomes previously impossible with legacy software systems
Meet DevRev advocates
Connect with DevRev power users to find out how they use DevRev to future-proof their organization
Get certified
Build proficiency in AI, earn a DevRevU LinkedIn badge, and become recognized AI and DevRev experts
Special guest
Hear a renowned AI thought leader from AWS share perspectives on the future of work
Agenda
11:00 AM – 11:15 AM
Welcome and Introduction
Jason Flick
11:15 AM – 11:40 AM
Opening keynote: Conversational AI at work
Discover how conversational AI transcends its basic capabilities when fueled by unified data, enriched with business context, and empowered to drive action - creating a seamless team intelligence
Ahmed Bashir
11:40 AM – 12:10 PM
From Tickets to Talk: How Agentic AI Transforms IT & CX
12:30 PM – 1:30 PM
Lunch and Networking
1:30 PM – 2:00 PM
Challenge: Putting AI to work
Nicholas Sanjines, Naomi Chatterjee
2:00 PM – 2:45 PM
Deep Dive: Conversational Search
Nicholas Sanjines, Naomi Chatterjee
2:45 PM – 2:45 PM
Break
Nicholas Sanjines, Naomi Chatterjee
2:45 PM – 3:30 PM
Deep Dive: Conversational Customer Support
Transform customer support from reactive to predictive by using AI to spot patterns, prevent issues, and make data-driven decisions instantly
Nicholas Sanjines, Naomi Chatterjee
3:30 PM – 4:15 PM
Deep Dive: Conversational Customer Experience
Build an AI agent without writing a single line of code and see how it delivers seamless customer experiences
Nicholas Sanjines, Naomi Chatterjee
4:15 PM – 4:30 PM
Graduation ceremony
Naomi Chatterjee
4:30 PM – 5:00 PM
Closing remarks
Áthila Armstrong
5:00 PM – 5:30 PM
Dinner & Drinks
Join us for dinner
Continue the conversation at an exclusive evening of great food, conversations, and networking. This will be an evening of honest conversations - about how we're all thinking about not just adapting to change, but shaping it.
Learn & Lead: Experience conversational AI at work
Amsterdam, June 25th, 2025
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