Effortless Mumbai 2024

Explore the intersection of customer service excellence and AI innovation at DevRev's 'Effortless' conference. Tailored for today's business leaders - CIOs, CDOs, CCOs, CTOs, Founders, PMs, support engineers, managers, and investors - this event is your gateway to modernizing operations with the latest in AI, analytics, and design.

India, set to become a $10 trillion economy in the next decade, will see rising GDP per capita, especially in metropolitan areas. Customer loyalty, employee productivity, and service reliability will be top of mind for business leaders who plan to win in this highly competitive market. SaaS, AI, and Analytics will play a big role in shaping the future of winners.

Legacy CRMs were built and priced for western markets, which is why SaaS faces such headwinds in India. On top of that, there are tens – if not hundreds – of SaaS tools that need to be integrated to bring together workflows and insights around customers, users, products, and people. Forrester calls it “The Crisis of Fractured Organizations.” This SaaS sprawl is reminiscent of the server-VM-license sprawl of the decade before.

Discover how to centralize your business infrastructure, focusing on customers and products as the core of your digital strategy. We'll showcase end-to-end solutions from user monitoring and semantic search to AI-powered chatbots and advanced CRM systems. This integration under one knowledge graph represents the essence of hyper-convergence 2.0!

With Effortless, we seek to inspire, educate, and foster a thoughtful dialogue about the future of technology in the digital age.

What is DevRev

DevRev's OneCRM is a unified platform for modern digital businesses. It brings together powerful capabilities like end user monitoring, semantic search, AI-powered chatbot, with an advanced Support CRM and a Product CRM. By integrating all of these within a single AI-powered knowledge graph, OneCRM offers a simplified yet cohesive approach to business operations.

DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix.