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Customers expect personalization–AI is making it possible 'literally & figuratively'
17 min readCustomers expect personalization–AI is making it possible 'literally & figuratively'
Behind the scenes of DevRev Agentic AI demonstration
11 min readBehind the scenes of DevRev Agentic AI demonstration
Rebooting customer experience with AI-native Team Intelligence
18 min readRebooting customer experience with AI-native Team Intelligence
Preserving Craft in the Era of AI
8 min readPreserving Craft in the Era of AI
DATA_FAIR 2025: Reflections on Inclusive AI, Bias, and Ethical Innovation
6 min readDATA_FAIR 2025: Reflections on Inclusive AI, Bias, and Ethical Innovation
The future of work: Conversational IT and AI-powered co-workers
4 min readThe future of work: Conversational IT and AI-powered co-workers
Why AI agents are the missing link in enterprise automation
16 min readWhy AI agents are the missing link in enterprise automation
Analytics, AI, and data usability: The new frontier for enterprises
17 min readAnalytics, AI, and data usability: The new frontier for enterprises
DevRev appoints Amit Kumar, seasoned technology investor, to its Board of Directors
3 min readDevRev appoints Amit Kumar, seasoned technology investor, to its Board of Directors
From AI winter to AI spring: The great transformation
15 min readFrom AI winter to AI spring: The great transformation
DevRev's Vision for AI Agent
6 min readDevRev's Vision for AI Agent
The rise and fall (and rise again) of AI: What finally made it all work
10 min readThe rise and fall (and rise again) of AI: What finally made it all work
Engineering depth: How tech companies can build to outlast the AI hype cycle
12 min readEngineering depth: How tech companies can build to outlast the AI hype cycle
Rethinking product management: Lessons on balancing chaos, conviction and empathy
10 min readRethinking product management: Lessons on balancing chaos, conviction and empathy
Mastering sustainable growth to build resilient startups that thrive
11 min readMastering sustainable growth to build resilient startups that thrive
What nobody tells you about startup life (and why you should make the leap anyway)
9 min readWhat nobody tells you about startup life (and why you should make the leap anyway)
India 2.0: The roadmap to becoming a Product Nation in the AI age
13 min readIndia 2.0: The roadmap to becoming a Product Nation in the AI age
Spotlight: Mollie Holland on why sustainable, customer-first growth requires AI
14 min readSpotlight: Mollie Holland on why sustainable, customer-first growth requires AI
The pursuit of making entrepreneurship effortless: Startups, risks, and AI
6 min readThe pursuit of making entrepreneurship effortless: Startups, risks, and AI
Tired of the Agile treadmill? Put customers first with the Essential Methodology
7 min readTired of the Agile treadmill? Put customers first with the Essential Methodology
Empowering Women Innovators: Highlights from the gr.ai.ce Women AI Hackathon
4 min readEmpowering Women Innovators: Highlights from the gr.ai.ce Women AI Hackathon
How DevRev Brings Sequoia’s Vision for AI in 2025 to Life Through Unified Data
5 min readHow DevRev Brings Sequoia’s Vision for AI in 2025 to Life Through Unified Data
Courageous Conversations: Speaking Up and Making Your Voice Heard
10 min readCourageous Conversations: Speaking Up and Making Your Voice Heard
Knowledge graphs for startups: Make every dollar and hour count in your early days
5 min readKnowledge graphs for startups: Make every dollar and hour count in your early days
Hollywood Icon,Tech Pioneer: How Hedy Lamarr’s Invention Redefined our Future
6 min readHollywood Icon,Tech Pioneer: How Hedy Lamarr’s Invention Redefined our Future
DevRev: Making Applications and Data Silos Invisible
6 min readDevRev: Making Applications and Data Silos Invisible
Overcoming information asymmetry and loudest voice effect with DevRev
10 min readOvercoming information asymmetry and loudest voice effect with DevRev
The Innovation Dilemma: Why Legacy Giants Struggle Against Modern Disruptors
15 min readThe Innovation Dilemma: Why Legacy Giants Struggle Against Modern Disruptors
Critical elements that define your business strategy: A DevRev approach
5 min readCritical elements that define your business strategy: A DevRev approach
Hyper-converging digital businesses in the era of AI
13 min readHyper-converging digital businesses in the era of AI
How business models have changed since Zendesk and Salesforce Service Cloud started
3 min readHow business models have changed since Zendesk and Salesforce Service Cloud started
Spotlight: Michael Machado on why legacy support tools aren’t built for AI
12 min readSpotlight: Michael Machado on why legacy support tools aren’t built for AI
What has changed since Zendesk and Salesforce Service Cloud started
7 min readWhat has changed since Zendesk and Salesforce Service Cloud started
2024: A Year of Rewards, Herds, and Valleys
5 min read2024: A Year of Rewards, Herds, and Valleys
Agile Development: Revolutionizing Software Development for Unprecedented Success
8 min readAgile Development: Revolutionizing Software Development for Unprecedented Success
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