Create SLA
Creates an SLA in draft status.
All the DevRev APIs require a token to authenticate the user. Provide Authorization: Bearer <TOKEN> as a header to every API request.
How do I find my token?
In: header
The object types this SLA can apply to.
Description of the purpose and capabilities of the SLA.
textSpecifies the frequency of when the contractually-meaningful evaluation of the SLA happens. The organization for their own information might evaluate the various metrics contained in the policy as often as we can make it feasible for them, but only the evaluation at the end of the evaluation period triggers a compensation and needs to be shared with the customer.
"monthly" | "quarterly" | "weekly" | "yearly"Human-readable name.
textThe policies encompassed by this SLA, ordered in decreasing priority.
Type of the SLA.
"external" | "internal"Response Body
curl -X POST "https://api.devrev.ai/slas.create" \ -H "Content-Type: application/json" \ -d '{ "name": "string" }'{
"sla": {
"created_by": {
"type": "dev_user",
"display_id": "string",
"id": "string",
"display_name": "string",
"display_picture": {
"display_id": "string",
"id": "string",
"file": {
"type": "string",
"name": "string",
"size": 0
}
},
"email": "string",
"full_name": "string",
"state": "active"
},
"created_date": "2023-01-01T12:00:00.000Z",
"display_id": "string",
"id": "string",
"modified_by": {
"type": "dev_user",
"display_id": "string",
"id": "string",
"display_name": "string",
"display_picture": {
"display_id": "string",
"id": "string",
"file": {
"type": "string",
"name": "string",
"size": 0
}
},
"email": "string",
"full_name": "string",
"state": "active"
},
"modified_date": "2023-01-01T12:00:00.000Z",
"account_filter": {},
"compensation": {},
"description": "string",
"evaluation_period": "monthly",
"name": "string",
"policies": [
{}
],
"sla_type": "external",
"status": "archived"
}
}{
"detail": "string",
"message": "string",
"type": "artifact_already_attached_to_a_parent",
"existing_parent": "string",
"is_same": true
}{
"detail": "string",
"message": "string",
"type": "unauthenticated"
}{
"detail": "string",
"message": "string",
"type": "forbidden"
}{
"detail": "string",
"message": "string",
"type": "too_many_requests",
"retry_after": 0
}{
"detail": "string",
"message": "string",
"type": "internal_error",
"reference_id": "string"
}{
"detail": "string",
"message": "string",
"type": "service_unavailable"
}