Slas
List SLAs
Lists SLAs matching a filter.
AuthorizationBearer <token>
All the DevRev APIs require a token to authenticate the user. Provide Authorization: Bearer <TOKEN> as a header to every API request.
How do I find my token?
In: header
Query Parameters
applies_to?array<sla-applies-to>
The object types the SLA applies to.
applies_to_op?string
The Filter operator to be applied on the applies to object types filter.
Value in
"all" | "any"cursor?string
The cursor to resume iteration from. If not provided, then iteration starts from the beginning.
Format
textlimit?integer
The maximum number of SLAs to return. The default is '50'.
Format
int32mode?string
The iteration mode to use, otherwise if not set, then "after" is used.
Value in
"after" | "before"sla_type?array<sla-type>
The SLA types the filter matches.
sort_by?array<string>
Fields to sort the SLAs by and the direction to sort them.
status?array<sla-status>
The SLA statuses the filter matches.
Response Body
curl -X GET "https://api.devrev.ai/slas.list?applies_to=conversation&applies_to_op=all&cursor=string&limit=0&mode=after&sla_type=external&sort_by=string&status=archived"{
"next_cursor": "string",
"prev_cursor": "string",
"slas": [
{
"created_by": {
"type": "dev_user",
"display_id": "string",
"id": "string",
"display_name": "string",
"display_picture": {
"display_id": "string",
"id": "string",
"file": {
"type": "string",
"name": "string",
"size": 0
}
},
"email": "string",
"full_name": "string",
"state": "active"
},
"created_date": "2023-01-01T12:00:00.000Z",
"display_id": "string",
"id": "string",
"modified_by": {
"type": "dev_user",
"display_id": "string",
"id": "string",
"display_name": "string",
"display_picture": {
"display_id": "string",
"id": "string",
"file": {
"type": "string",
"name": "string",
"size": 0
}
},
"email": "string",
"full_name": "string",
"state": "active"
},
"modified_date": "2023-01-01T12:00:00.000Z",
"account_filter": {},
"compensation": {},
"description": "string",
"evaluation_period": "monthly",
"name": "string",
"policies": [
{}
],
"sla_type": "external",
"status": "archived"
}
]
}{
"detail": "string",
"message": "string",
"type": "artifact_already_attached_to_a_parent",
"existing_parent": "string",
"is_same": true
}{
"detail": "string",
"message": "string",
"type": "unauthenticated"
}{
"detail": "string",
"message": "string",
"type": "forbidden"
}{
"detail": "string",
"message": "string",
"type": "too_many_requests",
"retry_after": 0
}{
"detail": "string",
"message": "string",
"type": "internal_error",
"reference_id": "string"
}{
"detail": "string",
"message": "string",
"type": "service_unavailable"
}