Incidents

List Incidents

Lists incidents.

GET
/incidents.list
AuthorizationBearer <token>

All the DevRev APIs require a token to authenticate the user. Provide Authorization: Bearer <TOKEN> as a header to every API request. How do I find my token?

In: header

Query Parameters

applies_to_parts?array<string>

Filters for incidents that apply to any of the provided parts.

created_by?array<string>

Filters for incidents created by any of the provided users.

cursor?string

The cursor to resume iteration from. If not provided, then iteration starts from the beginning.

Formattext
custom_fields?object

Filters for custom fields.

Empty Object

limit?integer

The maximum number of items.

Formatint32
mode?string

The iteration mode to use, otherwise if not set, then "after" is used.

Value in"after" | "before"
owned_by?array<string>

Filters for incidents owned by any of the provided users.

pia?array<string>

Filters for incidents with any of the provided PIAs.

playbooks?array<string>

Filters for incidents with any of the provided playbooks.

related_docs?array<string>

Filters for incidents with any of the provided related docs.

reported_by?array<integer>

Filters for incidents with any of the provided reporters.

severity?array<integer>

Filters for incidents containing any of the provided severities.

sort_by?array<string>

The list of fields to sort the items by and how to sort them.

source?array<integer>Deprecated

Filters for incidents with any of the provided sources.

stage?array<string>

Filters for incidents in any of the provided stages.

staged_info.is_staged?boolean

Filters for issues that are staged.

subtype?array<string>

Filters for incidents with any of the provided subtypes.

sync_metadata.external_reference?array<string>

Filters for issues with this specific external reference.

sync_metadata.last_sync_in.status?array<sync-metadata-filter-sync-in-filter-status>

Filters for works with selected sync statuses.

sync_metadata.last_sync_in.sync_history?array<string>

Filters for works modified with selected sync history.

sync_metadata.last_sync_in.sync_unit?array<string>

Filters for works modified with selected sync units.

sync_metadata.last_sync_out.status?array<sync-metadata-filter-sync-out-filter-status>

Filters for works with selected sync statuses.

sync_metadata.last_sync_out.sync_history?array<string>

Filters for works modified with selected sync history.

sync_metadata.last_sync_out.sync_unit?array<string>

Filters for works modified with selected sync units.

sync_metadata.origin_system?array<string>

Filters for issues synced from this specific origin system.

title?array<string>

Filters for incidents by the provided titles.

Response Body

curl -X GET "https://api.devrev.ai/incidents.list?applies_to_parts=string&created_by=DEVU-12345&cursor=string&custom_fields=&limit=0&mode=after&owned_by=string&pia=ARTICLE-12345&playbooks=ARTICLE-12345&related_docs=ARTICLE-12345&reported_by=0&severity=0&sort_by=string&source=0&stage=string&staged_info.is_staged=true&subtype=string&sync_metadata.external_reference=string&sync_metadata.last_sync_in.status=failed&sync_metadata.last_sync_in.sync_history=string&sync_metadata.last_sync_in.sync_unit=string&sync_metadata.last_sync_out.status=failed&sync_metadata.last_sync_out.sync_history=string&sync_metadata.last_sync_out.sync_unit=string&sync_metadata.origin_system=string&title=string"
{
  "incidents": [
    {
      "created_by": {
        "type": "dev_user",
        "display_id": "string",
        "id": "string",
        "display_name": "string",
        "display_picture": {
          "display_id": "string",
          "id": "string",
          "file": {
            "type": "string",
            "name": "string",
            "size": 0
          }
        },
        "email": "string",
        "full_name": "string",
        "state": "active"
      },
      "created_date": "2023-01-01T12:00:00.000Z",
      "display_id": "string",
      "id": "string",
      "modified_by": {
        "type": "dev_user",
        "display_id": "string",
        "id": "string",
        "display_name": "string",
        "display_picture": {
          "display_id": "string",
          "id": "string",
          "file": {
            "type": "string",
            "name": "string",
            "size": 0
          }
        },
        "email": "string",
        "full_name": "string",
        "state": "active"
      },
      "modified_date": "2023-01-01T12:00:00.000Z",
      "acknowledged_date": "2023-01-01T12:00:00.000Z",
      "actual_close_date": "2023-01-01T12:00:00.000Z",
      "applies_to_parts": [
        {
          "type": "capability",
          "display_id": "string",
          "id": "string",
          "name": "string",
          "owned_by": [
            {
              "type": "dev_user",
              "display_id": "string",
              "id": "string",
              "display_name": "string",
              "display_picture": {
                "display_id": "string",
                "id": "string",
                "file": {
                  "type": "string",
                  "name": "string",
                  "size": 0
                }
              },
              "email": "string",
              "full_name": "string",
              "state": "active"
            }
          ],
          "sync_metadata": {
            "external_reference": "string",
            "origin_system": "string"
          }
        }
      ],
      "artifacts": [
        {
          "display_id": "string",
          "id": "string",
          "file": {
            "type": "string",
            "name": "string",
            "size": 0
          }
        }
      ],
      "body": "string",
      "custom_fields": {},
      "custom_schema_fragments": [
        "don:core:dvrv-us-1:devo/example:custom_type_fragment/custom-type-fragment-id"
      ],
      "identified_date": "2023-01-01T12:00:00.000Z",
      "impact": {
        "count": {
          "id": 0,
          "label": "string",
          "ordinal": 0,
          "value": null
        },
        "customer_ids": [
          {
            "display_id": "string",
            "id": "string",
            "display_name": "string"
          }
        ]
      },
      "mitigated_date": "2023-01-01T12:00:00.000Z",
      "owned_by": [
        {
          "type": "dev_user",
          "display_id": "string",
          "id": "string",
          "display_name": "string",
          "display_picture": {
            "display_id": "string",
            "id": "string",
            "file": {
              "type": "string",
              "name": "string",
              "size": 0
            }
          },
          "email": "string",
          "full_name": "string",
          "state": "active"
        }
      ],
      "pia": [
        {
          "display_id": "string",
          "id": "string",
          "article_type": "article",
          "resource": {
            "artifacts": [
              {
                "display_id": "string",
                "id": "string",
                "file": {
                  "type": "string",
                  "name": "string",
                  "size": 0
                }
              }
            ],
            "url": "string"
          },
          "sync_metadata": {
            "external_reference": "string",
            "origin_system": "string"
          },
          "title": "string"
        }
      ],
      "playbooks": [
        {
          "display_id": "string",
          "id": "string",
          "article_type": "article",
          "resource": {
            "artifacts": [
              {
                "display_id": "string",
                "id": "string",
                "file": {
                  "type": "string",
                  "name": "string",
                  "size": 0
                }
              }
            ],
            "url": "string"
          },
          "sync_metadata": {
            "external_reference": "string",
            "origin_system": "string"
          },
          "title": "string"
        }
      ],
      "reported_by": {
        "id": 0,
        "label": "string",
        "ordinal": 0,
        "value": null
      },
      "severity": {
        "id": 0,
        "label": "string",
        "ordinal": 0,
        "value": null
      },
      "source": {
        "id": 0,
        "label": "string",
        "ordinal": 0,
        "value": null
      },
      "stage": {
        "stage": {
          "display_id": "string",
          "id": "string",
          "name": "string"
        },
        "state": {
          "display_id": "string",
          "id": "string",
          "is_final": true,
          "name": "string"
        }
      },
      "stock_schema_fragment": "don:core:dvrv-us-1:devo/example:custom_type_fragment/custom-type-fragment-id",
      "subtype": "string",
      "sync_metadata": {
        "external_reference": "string",
        "last_sync_in": {
          "status": "failed",
          "sync_date": "2023-01-01T12:00:00.000Z",
          "sync_unit": {
            "display_id": "string",
            "id": "string",
            "external_system_type": "adaas",
            "is_archived": true,
            "name": "string",
            "sync_run": {
              "mode": "initial",
              "progress": {
                "state": "completed"
              }
            },
            "sync_type": "manual"
          }
        },
        "last_sync_out": {
          "status": "failed",
          "sync_date": "2023-01-01T12:00:00.000Z",
          "sync_unit": {
            "display_id": "string",
            "id": "string",
            "external_system_type": "adaas",
            "is_archived": true,
            "name": "string",
            "sync_run": {
              "mode": "initial",
              "progress": {
                "state": "completed"
              }
            },
            "sync_type": "manual"
          }
        },
        "origin_system": "string"
      },
      "tags": [
        {
          "tag": {
            "display_id": "string",
            "id": "string",
            "name": "string",
            "style_new": {
              "color": "string"
            }
          },
          "value": "string"
        }
      ],
      "target_close_date": "2023-01-01T12:00:00.000Z",
      "title": "string"
    }
  ],
  "next_cursor": "string",
  "prev_cursor": "string"
}
{
  "detail": "string",
  "message": "string",
  "type": "artifact_already_attached_to_a_parent",
  "existing_parent": "string",
  "is_same": true
}
{
  "detail": "string",
  "message": "string",
  "type": "unauthenticated"
}
{
  "detail": "string",
  "message": "string",
  "type": "forbidden"
}
{
  "detail": "string",
  "message": "string",
  "type": "too_many_requests",
  "retry_after": 0
}
{
  "detail": "string",
  "message": "string",
  "type": "internal_error",
  "reference_id": "string"
}
{
  "detail": "string",
  "message": "string",
  "type": "service_unavailable"
}