Incidents

Group Incidents

Lists collections of incidents by groups.

GET
/incidents.group
AuthorizationBearer <token>

All the DevRev APIs require a token to authenticate the user. Provide Authorization: Bearer <TOKEN> as a header to every API request. How do I find my token?

In: header

Query Parameters

group_bystring

The field to group the incidents by.

Formattext
applies_to_parts?array<string>

Filters for incidents that apply to any of the provided parts.

created_by?array<string>

Filters for incidents created by any of the provided users.

cursor?string

The cursor to resume iteration from. If not provided, then iteration starts from the beginning.

Formattext
custom_fields?object

Filters for custom fields.

Empty Object

limit?integer

The maximum number of groups to return. If not set, then the default is '10'.

Formatint32
limit_per_group?integer

The maximum number of incidents to return for an individual group. The default is '50'.

Formatint32
mode?string

The iteration mode to use, otherwise if not set, then "after" is used.

Value in"after" | "before"
owned_by?array<string>

Filters for incidents owned by any of the provided users.

pia?array<string>

Filters for incidents with any of the provided PIAs.

playbooks?array<string>

Filters for incidents with any of the provided playbooks.

related_docs?array<string>

Filters for incidents with any of the provided related docs.

reported_by?array<integer>

Filters for incidents with any of the provided reporters.

severity?array<integer>

Filters for incidents containing any of the provided severities.

sort_by?array<string>

Comma-separated fields to sort the incidents by.

source?array<integer>Deprecated

Filters for incidents with any of the provided sources.

stage?array<string>

Filters for incidents in any of the provided stages.

staged_info.is_staged?boolean

Filters for issues that are staged.

subtype?array<string>

Filters for incidents with any of the provided subtypes.

sync_metadata.external_reference?array<string>

Filters for issues with this specific external reference.

sync_metadata.last_sync_in.status?array<sync-metadata-filter-sync-in-filter-status>

Filters for works with selected sync statuses.

sync_metadata.last_sync_in.sync_history?array<string>

Filters for works modified with selected sync history.

sync_metadata.last_sync_in.sync_unit?array<string>

Filters for works modified with selected sync units.

sync_metadata.last_sync_out.status?array<sync-metadata-filter-sync-out-filter-status>

Filters for works with selected sync statuses.

sync_metadata.last_sync_out.sync_history?array<string>

Filters for works modified with selected sync history.

sync_metadata.last_sync_out.sync_unit?array<string>

Filters for works modified with selected sync units.

sync_metadata.origin_system?array<string>

Filters for issues synced from this specific origin system.

title?array<string>

Filters for incidents by the provided titles.

Response Body

curl -X GET "https://api.devrev.ai/incidents.group?group_by=string&applies_to_parts=string&created_by=DEVU-12345&cursor=string&custom_fields=&limit=0&limit_per_group=0&mode=after&owned_by=string&pia=ARTICLE-12345&playbooks=ARTICLE-12345&related_docs=ARTICLE-12345&reported_by=0&severity=0&sort_by=string&source=0&stage=string&staged_info.is_staged=true&subtype=string&sync_metadata.external_reference=string&sync_metadata.last_sync_in.status=failed&sync_metadata.last_sync_in.sync_history=string&sync_metadata.last_sync_in.sync_unit=string&sync_metadata.last_sync_out.status=failed&sync_metadata.last_sync_out.sync_history=string&sync_metadata.last_sync_out.sync_unit=string&sync_metadata.origin_system=string&title=string"
{
  "groups": [
    {
      "incidents": [
        {
          "created_by": {
            "type": "dev_user",
            "display_id": "string",
            "id": "string",
            "display_name": "string",
            "display_picture": {
              "display_id": "string",
              "id": "string",
              "file": {
                "type": "string",
                "name": "string",
                "size": 0
              }
            },
            "email": "string",
            "full_name": "string",
            "state": "active"
          },
          "created_date": "2023-01-01T12:00:00.000Z",
          "display_id": "string",
          "id": "string",
          "modified_by": {
            "type": "dev_user",
            "display_id": "string",
            "id": "string",
            "display_name": "string",
            "display_picture": {
              "display_id": "string",
              "id": "string",
              "file": {
                "type": "string",
                "name": "string",
                "size": 0
              }
            },
            "email": "string",
            "full_name": "string",
            "state": "active"
          },
          "modified_date": "2023-01-01T12:00:00.000Z",
          "acknowledged_date": "2023-01-01T12:00:00.000Z",
          "actual_close_date": "2023-01-01T12:00:00.000Z",
          "applies_to_parts": [
            {
              "type": "capability",
              "display_id": "string",
              "id": "string",
              "name": "string",
              "owned_by": [
                {
                  "type": "dev_user",
                  "display_id": "string",
                  "id": "string",
                  "display_name": "string",
                  "display_picture": {
                    "display_id": "string",
                    "id": "string",
                    "file": {
                      "type": "string",
                      "name": "string",
                      "size": 0
                    }
                  },
                  "email": "string",
                  "full_name": "string",
                  "state": "active"
                }
              ],
              "sync_metadata": {
                "external_reference": "string",
                "origin_system": "string"
              }
            }
          ],
          "artifacts": [
            {
              "display_id": "string",
              "id": "string",
              "file": {
                "type": "string",
                "name": "string",
                "size": 0
              }
            }
          ],
          "body": "string",
          "custom_fields": {},
          "custom_schema_fragments": [
            "don:core:dvrv-us-1:devo/example:custom_type_fragment/custom-type-fragment-id"
          ],
          "identified_date": "2023-01-01T12:00:00.000Z",
          "impact": {
            "count": {
              "id": 0,
              "label": "string",
              "ordinal": 0,
              "value": null
            },
            "customer_ids": [
              {
                "display_id": "string",
                "id": "string",
                "display_name": "string"
              }
            ]
          },
          "mitigated_date": "2023-01-01T12:00:00.000Z",
          "owned_by": [
            {
              "type": "dev_user",
              "display_id": "string",
              "id": "string",
              "display_name": "string",
              "display_picture": {
                "display_id": "string",
                "id": "string",
                "file": {
                  "type": "string",
                  "name": "string",
                  "size": 0
                }
              },
              "email": "string",
              "full_name": "string",
              "state": "active"
            }
          ],
          "pia": [
            {
              "display_id": "string",
              "id": "string",
              "article_type": "article",
              "resource": {
                "artifacts": [
                  {
                    "display_id": "string",
                    "id": "string",
                    "file": {
                      "type": "string",
                      "name": "string",
                      "size": 0
                    }
                  }
                ],
                "url": "string"
              },
              "sync_metadata": {
                "external_reference": "string",
                "origin_system": "string"
              },
              "title": "string"
            }
          ],
          "playbooks": [
            {
              "display_id": "string",
              "id": "string",
              "article_type": "article",
              "resource": {
                "artifacts": [
                  {
                    "display_id": "string",
                    "id": "string",
                    "file": {
                      "type": "string",
                      "name": "string",
                      "size": 0
                    }
                  }
                ],
                "url": "string"
              },
              "sync_metadata": {
                "external_reference": "string",
                "origin_system": "string"
              },
              "title": "string"
            }
          ],
          "reported_by": {
            "id": 0,
            "label": "string",
            "ordinal": 0,
            "value": null
          },
          "severity": {
            "id": 0,
            "label": "string",
            "ordinal": 0,
            "value": null
          },
          "source": {
            "id": 0,
            "label": "string",
            "ordinal": 0,
            "value": null
          },
          "stage": {
            "stage": {
              "display_id": "string",
              "id": "string",
              "name": "string"
            },
            "state": {
              "display_id": "string",
              "id": "string",
              "is_final": true,
              "name": "string"
            }
          },
          "stock_schema_fragment": "don:core:dvrv-us-1:devo/example:custom_type_fragment/custom-type-fragment-id",
          "subtype": "string",
          "sync_metadata": {
            "external_reference": "string",
            "last_sync_in": {
              "status": "failed",
              "sync_date": "2023-01-01T12:00:00.000Z",
              "sync_unit": {
                "display_id": "string",
                "id": "string",
                "external_system_type": "adaas",
                "is_archived": true,
                "name": "string",
                "sync_run": {
                  "mode": "initial",
                  "progress": {
                    "state": "completed"
                  }
                },
                "sync_type": "manual"
              }
            },
            "last_sync_out": {
              "status": "failed",
              "sync_date": "2023-01-01T12:00:00.000Z",
              "sync_unit": {
                "display_id": "string",
                "id": "string",
                "external_system_type": "adaas",
                "is_archived": true,
                "name": "string",
                "sync_run": {
                  "mode": "initial",
                  "progress": {
                    "state": "completed"
                  }
                },
                "sync_type": "manual"
              }
            },
            "origin_system": "string"
          },
          "tags": [
            {
              "tag": {
                "display_id": "string",
                "id": "string",
                "name": "string",
                "style_new": {
                  "color": "string"
                }
              },
              "value": "string"
            }
          ],
          "target_close_date": "2023-01-01T12:00:00.000Z",
          "title": "string"
        }
      ],
      "key": {
        "type": "bool",
        "value": true
      },
      "next_cursor": "string",
      "prev_cursor": "string",
      "total": 0
    }
  ],
  "next_cursor": "string",
  "prev_cursor": "string"
}
{
  "detail": "string",
  "message": "string",
  "type": "artifact_already_attached_to_a_parent",
  "existing_parent": "string",
  "is_same": true
}
{
  "detail": "string",
  "message": "string",
  "type": "unauthenticated"
}
{
  "detail": "string",
  "message": "string",
  "type": "forbidden"
}
{
  "detail": "string",
  "message": "string",
  "type": "too_many_requests",
  "retry_after": 0
}
{
  "detail": "string",
  "message": "string",
  "type": "internal_error",
  "reference_id": "string"
}
{
  "detail": "string",
  "message": "string",
  "type": "service_unavailable"
}