Transform your product and customer experience with In-App Engagement, Observability, and Monitoring.
AI powered search
Free
The easiest way to get started with AI
Embed GenAI powered Search across your website, help center, & mobile/desktop experience
GenAI powered search
One simple SDK
Pay as you go
Flexible
AI + Engage + observe, better together
Seamlessly add user engagement & observability with the same SDK integration
AI powered search & deflections
In-app Agents
Product and support observability
Session replays
Ultimate
Let’s talk
Scale with PLuG’s most advanced functionality
Understand your user wherever they are, with volume discounting
Conversion drop insights
Advanced Session Filtering
Heat maps
Enterprise-grade security, compliance, controls, and policies
Pay as you go pricing
Try then buy. Every feature and capability enables you to experiment with next-gen functionality to transform your user experience.
Customer engagement
Search, chat, nudge, track, and session record your users all in a single powerful SDK.
Gen AI powered In-app search
Get started with the Search Agent for free and resolve your customer queries with personalized results and suggested articles.
Pay as you go
Free
GenAI powered search
Relevance ensured with RAG
Flexible knowledge graph
Turing answers
Turing Answers delivers a custom trained LLM to deflect customer requests. No rules and no human intervention required.
Pay as you go
$50
per 100 deflections
First 100 deflections free
Advanced Support Automation
Autonomous or suggestion modes
Track deflections and conversations
Ultimate
Custom
Fully customizable prompting
Advanced analytics
Full brand customization
Prompt engineering support
Sessions and Analytics
Turing Answers delivers a custom trained LLM to deflect customer requests. No rules and no human intervention required.
Pay as you go
Coming soon
Sessions recordings
Funnel analysis
Heatmaps
Comprehensive privacy controls
Ultimate
Custom
Customizable prompting
Advanced analytics
Full brand customization
Enterprise-grade security, compliance, and controls
Monitoring ultimate
Bring product insights from every customer conversation, social media post, and app review with advanced clustering and summarization.
Frequently asked pricing questions
Yes, PLuG let's you get started free.