Join us at Customer Engagement Transformation Conference and discover how you can expand your AI agent's skill-set with AgentOS to improve your customer experience.
Date
June 12th, 2024
Location
The Brewery, London
AI Powered Customer Support: Beyond Chatbots and Automation
Catch Mollie Holland, Head of Customer Experience at DevRev live on the Innovation & Technology stage at 2 PM on June 12th.
This session explores how AI can augment human agents, providing instant insights for personalized, predictive experiences. Leveraging NLP, machine learning, and intent recognition, AI drives intelligent interactions, personalized recommendations, proactive resolution, and emotionally intelligent responses.
I didn’t want to replace Zendesk with just another ticketing system. I chose to replace it with something like DevRev that tells me: Why do we have this problem? Where is it coming from? When does it get triggered? What do we do to prevent it?
Vinod Muthukrishnan
Former COO, Uniphore
Related Articles
Effortless ‘23: Recapping DevRev’s inaugural tech conference
DevRev Editorial
The future of work with AI - Enabling builders and powering humanity
Sanjay Somashekar
The role of AI in data interpretation and decision-making
Akshaya Seshadri
AI support ticket triaging strategies: from classification to resolution
Neelabja Adkuloo
Computer+ Apps
Our customers
Resources
Initiatives
